THE FIRST BURN IS VERY IMPORTANT
When lighting your candle for the first time, allow it to burn long enough for the wax to melt all the way to the edges of the vessel.
This may take a few hours depending on the size of your candle and your environment.
Allowing the wax to reach a full melt pool on the first burn will help your candle burn more evenly and reduce the chance of tunnelling.
Do not burn your candle for more than 4 hours at a time.
TRIM YOUR WICK
Before each burn, make sure your candle is completely cool and trim the wick to approximately 5–6mm (¼ inch).
A trimmed wick helps create a cleaner, more controlled flame and can reduce excess soot, smoke and mushrooming.
Always remove any wick trimmings before lighting your candle.
If your wick becomes too long while burning, extinguish the candle, allow it to cool completely, then trim the wick before relighting.
KEEP AN EYE ON THE FLAME
Your flame may change slightly during a burn, which is normal.
If the flame becomes unusually large, flickers excessively or produces significant smoke, extinguish the candle and allow it to cool completely. Trim the wick before relighting and make sure your candle is away from any draughts.
Never leave a burning candle unattended.
SOOT & YOUR VESSEL
A small amount of black soot may occasionally appear on the inside of your vessel. This can be affected by the fragrance, wick and burning environment.
If soot appears, extinguish your candle and allow it to cool completely before cleaning.
Once cool, gently wipe the inside of the vessel with a soft, dry or slightly damp cloth or paper towel.
Never clean or move your candle while the wax or vessel is hot.
SAFE BURNING
Always place your candle on a stable, level and heat-resistant surface before lighting.
Keep your candle away from draughts, fans, air conditioners and open windows. Keep it away from curtains, fabrics, paper, furniture and other flammable objects. Keep it out of reach of children and pets.
Never leave a burning candle unattended. Never move a candle while it is lit or while the wax is liquid.
Keep the wax pool free from wick trimmings, matches and other debris. Never burn your candle if the vessel is cracked, chipped or damaged.
BURN TIME
For the best results, allow your candle to burn long enough for the wax to melt evenly across the surface.
Avoid repeatedly burning your candle for very short periods, as this can contribute to tunnelling.
Never burn your candle for more than 4 hours at a time.
Always allow your candle to cool completely before relighting.
WHEN TO STOP BURNING
For safety, discontinue use when approximately 10–13mm (½ inch) of wax remains at the bottom of the vessel.
Never allow the flame to burn directly against the bottom of the vessel, as this can cause the vessel to become excessively hot.
If your vessel becomes excessively hot, extinguish the candle immediately and allow it to cool completely.
BETWEEN BURNS
Always extinguish your candle completely and allow it to cool before leaving it unattended or moving it.
Once cool, store your candle in a clean, dry place away from direct sunlight, excessive heat and humidity.
Keep your candle covered between burns where possible to help prevent dust and debris from settling on the wax.
EXTINGUISHING YOUR CANDLE
Use a candle snuffer where possible to gently extinguish the flame.
You can also carefully blow out the flame, taking care not to disturb the liquid wax.
Never use water to extinguish your candle. Water can cause hot wax to splatter and may damage or crack the vessel.
Allow your candle to cool completely before touching, moving or relighting it.
MOST IMPORTANTLY
ENJOY YOUR CANDLE SAFELY.
A little care goes a long way. Proper burning, regular wick trimming and a safe environment will help you get the most beautiful and even burn from your candle.
Never leave a burning candle unattended.